Information We Collect and Use
We define “Personal Information” as any data that identifies, relates to, describes, is reasonably capable of being associated with you personally, or could reasonably be linked with you, either directly or indirectly. Direct identification can be through information such as your name, while indirect identification might involve data about your usage of our Services.
Types of Personal Information Collected
We, along with our third-party providers, may collect the following types of Personal Information when you contact Leslie McKenna Counseling, request information, schedule or inquire about Services, complete a form, survey, or provide feedback, or through cookies (discussed in more detail below):
- Contact Information: such as your name, Email address, address, and phone number.
- Financial Information: Credit card details or other payment information used for purchasing or paying for our Services.
Geolocation data:
- Internet or Other Electronic Activity: Information about the device you use to access our Site, including the type of device, operating system, and browser, Internet Service Provider (ISP) and Internet Protocol (IP) address.
- Audio, Electronic, and Visual Information: Photographs, videos, or other electronic information that you choose to provide to us, and Content from communications between you and Leslie McKenna Counseling in connection with your use of our Site or Services.
- Inferences Drawn from Personal Information: Information reflecting your preferences or interests, created based on the information collected above.
- Demographic Information: Information such as gender and age when voluntarily provided.
- Professional or Employment-Related Information (For Employees and Job Applicants): Employment history, qualifications, and other related information.
- Additional Personal Information (For Employees and Job Applicants).
- Any other information about you that you provide when contacting us through our Site, our social media pages, or any other means.
Purpose of Collection
The collected Personal Information is utilized to:
- Provide our Services and understand how they are used so that we can make useful improvements.
- Understand our clients and potential clients and their needs so that we can communicate more effectively and provide more relevant information.
- Evaluate how our Site is used and offer improvements that will enhance user experience on our Site.
- Process payments and respond to service requests.
- Comply with legal requirements and protect the rights and safety of our users and others.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Transactional Purchases
- Processing Payments: We may use financial information, like credit card details or other payment information, to process payments for Services.
- Service Fulfillment: Your contact details aid in responding to inquiries, coordinating Services, providing support, and managing client relationships.
Analytic Purposes
- Provide you with the Site and Services as well as send communications related to your use of the Site or Services.
- Site Optimization: Information about your device and how you interact with our Site helps us optimize its functionality and user interface.
- Service Improvement: By analyzing usage patterns, we can enhance the effectiveness of our Site and Services and improve the information and resources we provide.
Marketing and Promotional Purposes
- Targeted Communications: We may use your contact information to send updates, newsletters, and other communications that we believe will be of interest to you, when appropriate.
- Personalized Information: Information about how users interact with our Site may help us provide more relevant information and communications.
Maintenance and Improvement of the Site and Services
- User Experience Enhancement: We continually strive to improve our Site and Services based on the information and feedback we receive from you.
- Feature Development: Your usage information informs our development of new features and offerings on our Site and in our Services.
Review Content Creation Purposes
- Client Feedback: We may use information voluntarily provided through feedback to understand client satisfaction and improve our service offerings.
- Content Development: Insights gathered from Site interactions may contribute to creating relevant and engaging content on our platforms.
Security and Fraud Prevention
- Protecting Our Users: We use your information to enhance the security of our Site and Services, prevent fraudulent transactions, and protect our users’ data from unauthorized access.
- Monitoring and Prevention: Regular monitoring of activity on our Site helps us detect and prevent potential security threats or fraudulent activities.
Legal and Other Requirements
- Compliance with Laws: We may use or disclose your information as necessary to comply with legal obligations, such as responding to subpoenas or court orders.
- Protecting Rights and Interests: Your information may be used to protect the rights, property, or safety of our users, or others, as required or permitted by law.
Cookies
Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
How We Use Cookies
- Advertising and Online Tracking: We may use cookies in connection with advertising and online tracking on our Site and on third-party websites. These cookies may track online activities and help us understand user interests and interactions with our Site.
- Site Functionality and Analytics: Cookies also help us analyze how our Site is being used, which in turn allows us to improve your user experience.
Types of Cookies Used
- Session Cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the Site. They enable Site functionalities and are essential for the proper functioning of the Site.
- Persistent Cookies: These cookies remain on your device for a pre-defined period of time even after you leave the Site. They are used to remember your preferences or actions across the Site.
- Third-Party Cookies: These cookies are set by domains other than our domain. They may be used for advertising and analytic purposes, allowing us to better understand Site usage and provide relevant content.
Managing and Opting Out of Cookies
- Browser Settings: You can manage or opt out of cookies at any time by adjusting your browser settings. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.
- Third-Party Tools: There are also third-party tools available that can help you manage your cookie preferences.
- Contact Us through our website contact form for Assistance: If you wish to have your information removed from our systems, or if you have any questions about our use of cookies, please contact Leslie McKenna Counseling directly. We are committed to respecting your choices and privacy.
We may use Google Analytics on the Site and Services to analyze how users use the Site and Services. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
Your Consent
By using our Site, you consent to our use of cookies as described in this policy. We believe in transparency and are committed to informing you about how we use cookies to improve your experience with us.
Data Sharing and Disclosure
Leslie McKenna Counseling does not sell your data under any circumstances. This section outlines the circumstances under which we might share your data and the types of third parties we might share it with.
Circumstances for Data Sharing
- Legal Compliance and Protection: We may disclose personal information when required by law, such as to comply with a subpoena or similar legal process. In cases of fraud prevention or to protect the safety of our clients and the public, we may also share information.
- Third-Party Service Providers: We engage with various third-party service providers to perform functions on our behalf. This may include payment processing, website hosting, providing analytics, marketing assistance, and other administrative or technology services. These service providers may have access to personal information needed to perform their functions but are not permitted to use it for other purposes.
- Business Transactions: In the event of a merger, acquisition, sale, transfer, or restructuring of all or a portion of Leslie McKenna Counseling’s assets or operations, personal information may be transferred as part of the transaction. Where appropriate, we will provide notice of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Types of Third Parties
- Service Providers: Entities that provide services on our behalf, such as payment processors, website hosting providers, administrative services, marketing, and analytics tools.
- Marketing Partners: Partners who may assist with our marketing and promotional efforts.
- Law Enforcement, Consultants and Advisors: Legal, financial, and other consultants who assist with various aspects of our operations and strategy.
- Credit Card Processors: Companies that process credit card or other payment transactions on our behalf.
These third parties have their own privacy policies, which may differ from ours. We encourage our users to read the privacy policies of any third-party services they interact with.
Data Security
We use data protection mechanisms intended to safeguard your information. While we do not disclose specific details of our security infrastructure, we use technical and organizational measures designed to protect your information. We strive to use appropriate security practices; however, it’s important to note that no data storage or transmission over the Internet can be guaranteed to be 100% secure. As such, we cannot ensure or warrant the absolute security of any information you transmit to us, and you do so at your own risk.
Children’s Privacy
Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children under this age through the Site without appropriate authorization. If you are a parent or guardian and become aware that your child has provided personal information to us through the Site without your consent, please contact Leslie McKenna Counseling through our website contact form immediately. We will work to address the information appropriately.
Links
Our Site may contain links to external websites that are not operated by us. These links are provided for your convenience to provide further information. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Each external site has its own privacy policy. We are not responsible for the content or the privacy practices of these external websites. We strongly encourage you to read the privacy policies of any external websites you visit through our links to understand how your information may be collected and used.
By using our Site and accessing these external links, you acknowledge and agree that we are not responsible for the privacy practices or the content of these external websites.
Advertising and Online Tracking
Use of Third-Party Services
Our Site and Services may employ third-party companies to collect certain information during your visits. This may include, but is not limited to:
- Click stream information.
- Web browser type.
- Time and date of visit.
- Interactions with advertisements or other Site content.
These companies may utilize this information to provide analytics, measure Site performance, or provide advertisements about goods and services that may be of interest to you.
Google Analytics and Advertising
Google Analytics: We may use Google Analytics to collect and process data about your use of our Site. This includes using cookies to track usage data.
- Remarketing and Advertising Features: If Leslie McKenna Counseling uses Google Analytics advertising features, these features may allow us to create targeted marketing campaigns, including the use of remarketing tools to show ads on other websites based on previous visits to our Site.
- User Rights: You may opt out of the use of cookies for Google Analytics and advertising purposes. Google provides an opt-out browser add-on, and there are settings in Google Ads for this purpose. Other opt-out options include Ads Settings for mobile apps and the NAI’s consumer opt-out.
- To see more information about Google and their privacy policy please visit: https://policies.google.com/privacy?hl=en-US
Understanding “Do Not Track” Settings
Your web browser may have a “Do Not Track” (DNT) setting, which, when enabled, sends a signal to websites you visit, indicating that you do not wish to be tracked, particularly for targeted advertising.
Our Response to DNT Signals
- Current Policy: Our Site may not respond to or take any action with respect to web browser DNT signals. If the Site does not respond to DNT signals, data collection and usage practices will continue as described in this Privacy Policy, irrespective of any DNT signals.
Third-Party Opt-Out Options
- Third-Party Cookies: Some of our third-party service providers, who use cookies on our Site, may provide options for opting out of targeted advertising practices.
- Opt-Out Resources: For more information about opting out of targeted advertising, you can visit the Digital Advertising Alliance’s opt-out website or the Network Advertising Initiative’s opt-out website.
- More on DNT: To learn more about “Do Not Track,” please visit www.allaboutdnt.com.
- Please be aware that opting out of targeted advertising does not mean you will no longer see ads; it simply means that the ads you see will not be personalized based on your online behavior.
Opt-Out of Sharing Personal Information
Residents of certain states may have specific rights regarding the sharing of personal information. In these states, the use of third-party cookies and other tracking devices on our Site might be considered as “sharing” under state law.
How to Exercise Your Opt-Out Rights
Opt-Out Requests: If you wish to opt out from the “sharing” of your personal information, please contact Leslie McKenna Counseling directly. Requests regarding deletion or other handling of your personal information will be reviewed and addressed as applicable.
We encourage you to print a copy of this privacy policy for your records and check the Site frequently for any changes.
ADA Compliance
The Americans with Disabilities Act (ADA) is a civil rights law that prohibits discrimination based on disability. We strive to design our Site to provide an accessible and inclusive experience for users. If you encounter any barriers or have difficulty accessing any part of our Site, please contact Leslie McKenna Counseling immediately. Your feedback is important in helping us identify and address accessibility issues promptly.
Sample customized for Leslie McKenna Counseling for reference only. Not legal advice. Leslie McKenna Counseling is responsible for review and approval by its own legal counsel before use.